Hi all,

I'm having a problem where the Hamsphere interface freezes, becomes unresponsive, but the audio continues.

Attempting to close the program by right clicking the icon in the task bar and selecting close: fails. It must be closed through the task manager.

I'm up to date on Java, on Win 7 64, and the machine was built in the last 3 months.

Is this a known issue?? Or am I experiencing something new?

73'

KD8TUT

I have the same here, at least from time to time. Quite often lately. I am on Win 7 64 and lates Java. Could it be a memory error due to flooding?

73,
Chris

Hi,

I can't confirm it on Windows 7 (32). Indeed the sound stucks sometimes and there is no function possible, but never the whole program and I think it's depending on the current server-load. I can always close it with the normal function ("Power") and restart it.

Maybe you can try to install it under the 32-bit folder and run it in this mode. I'm not sure if it is a good idea to run HamSphere in 64-bit mode.

For explanation: There are two different program-folder in 64-bit versions of Windows. 1. the "x64" (aka "program" only) and then a "x86" folder.
The x64 is ONLY for real 64-bit Applications! All other should be installed in the x86 folder and be started from that point.
Thats very important to keep Windows (and his Applications) stable.
x86 means a special virtual sub-system on x64 Windows platforms (WOW64) and that gives you e.g. a special memory-management. .

73 and good DX from Jörg :-)
JO31ok
Bochum / Germany

Thx Jörg. Very good clue. Reinstalled it in x86 folder and everything works perfectly fine so far.

73,
Chris

My audio is freezing too I run windows 8.1 64 bit.. I will check if its in a 64 bit folder..I will try using a 32 bit folder..Thanks for posting message 73

Mike WA1PJG

I cant find an X86 folder in my OS I use windows 8.1 do you know where it might be,,I run 64 bit version

Mike WA1PJG

On you keyboard press [WIN] + [E] to open the file-explorer.
Click on "Computer" and in the main-frame on your system-drive (normally "System C:\")

There you should find both folders, a "program" and a "program (x86)". (otherwise you have a 32-bit version only)
Install HamSphere in the second one.

73 and good DX from Jörg :-)
JO31ok
Bochum / Germany

I deleted windows and now have linux mint ...I installed the Linux version of HS4 software for linux....I am now running Mint 17.1 32 bit PROBLEM SOLVED

Mike WA1PJG

The latest version 4.009 is now available for download
It will fix many issues.

http://hs4.hamsphere.com/download.php

73
Kelly
5B4AIT